POSITION TITLE: Affiliate Relations and Database Coordinator
DEPARTMENT: Finance/Systems
POSITION REPORTS TO: Financial Reporting and Systems Support Manager
STATUS: Employee, Full Time, exempt
LOCATION: Clearwater, Florida
BENEFITS: Eligible for standard company benefits
Who We Are:
The FASTer Way to Fat Loss is the premier virtual intermittent fasting fitness and nutrition program on the market today, we are focused on the whole health and well-being of our clients. We are known for an exceptional member experience with the highest quality programming using cutting-edge strategies aimed at helping our clients become well, prevent disease and fulfill their purpose with energy.
The FASTer Way’s science-backed strategies help fuel our mission to help women and men get well, prevent disease, and live their lives with energy and purpose. Since its creation in 2016, the FASTer Way has served nearly 200,000 clients and was recently named the #1 fastest-growing digital fitness plus nutrition company in the country by Inc. Magazine.
What You Will Do:
If you love wellness and want to work for one of the fastest growing online fitness and nutrition brands in the country, this could be your dream job. We are looking for a friendly and hard-working Affiliate Relations and Database Coordinator to join our team. You will be responsible for maintenance, minimal configuration, and reliable operation of computer systems. This role requires actively resolution of problems and issues in order to limit adverse exposure to our clientele.
Essential Functions
The Affiliate Relations and Database Coordinator is responsible for coordinating back-end technical support duties to ensure the smooth execution of our organization’s programs. This role is responsible for identifying any problems in the system, anticipate potential issues and repair systems and software when necessary.
Strong analytical and organizational skills and the ability to plan and schedule activities associated with the processing of customer data with minimal direction for multiple clients simultaneously. Monitor data file exchanges for accuracy, technical requirements, file transmission protocol, and decipher/correct file errors.
Ability to communicate effectively, both orally and in writing, with a professional, friendly, and positive attitude.
Ability to establish and maintain effective working relationships with technical and non-technical staff - both internal and external to the organization.
Maintain a comprehensive knowledge of company operations to support requests effectively.
Develop and document process improvement initiatives to minimize data errors and increase efficiency
Design, develop and test interfaces and upgrades to existing systems.
Monitor the system, set up automated alerts, and performance notifications to proactively address problems.
Train end users in access, security, use and customization of programs and software.
Troubleshoot, upgrade, monitor, and diagnose applications and system problems to enable ongoing business
Respond to problems in workflow or unmet business needs with strategies and potential solutions.
Meet or exceed KPIs established for your role (customer satisfaction, productivity, interaction quality, etc)
Other duties as assigned
QUALIFICATIONS:
High school diploma or equivalent; college degree preferred
Two or more years experience with the following programs or their equivalents: Google Sheets, Post Affiliate Pro, Hubspot, Samcart, and Kajabi
FASTer Way Mission Statement
As the premier virtual intermittent fasting fitness and nutrition program on the market today, we are focused on the whole health and well-being of our clients. We are known for an exceptional member experience with the highest quality programming using cutting-edge strategies aimed at helping our clients become well, prevent disease and fulfill their purpose with energy.
FASTer Way Core Values:
● Bold Action
● Excellence
● Integrity
● Adaptability
● Generosity
Culturally, we seek team members who are interested in:
● Exercise
● Nutrition
● Personal Growth
● Relationships and people
● Humor
● Fun
● Self-Reflection
Benefits
We offer a fun, fast-paced environment, competitive compensation, health insurance reimbursement, and once in a lifetime opportunity to board the rocket ship.
FASTer Way Commitment
FASTer Way to Fat Loss (a subsidiary of Tress Marketing Solutions, LLC) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status or medical condition.
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, abilities and physical demands. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. By signing below, I acknowledge and affirm that I have read, understand and discussed any problems that I may have fulfilling the duties outlined in the above job description with Human Resources.
INTERESTED CANDIDATES SHOULD SUBMIT A COVER LETTER AND RESUME TO:
hr@fasterwaytofatloss.com